In view of the fact that ceramic Tiles are manufactured using natural minerals and fired at temperatures exceeding 1000℃, it is inevitable that shade, size, texture, effect, appearance, design, colour and other features of the tiles may vary slightly from batch to batch and even within the same batch (subject to tolerance). Unfortunately, this has often been misunderstood as “defects” by end users due to lack of knowledge about tiles and their usage, thereby causing much distress to the end-users after the tiles have been laid in their homes or premises. As a responsible ceramic tile manufacturer, we feel honored to be able to share same valuable information with our valued customers through the publication of this handbook. It focuses on the various aspects of ceramic tiles such as characteristics if the tiles, tips for choosing appropriate tiles prior to purchase, types of checks to be made before laying the tiles, methods of laying the tiles as well as care and maintenance of the tiles. This handbook is our form of appreciation and heartfelt thanks to our valued customers for their continuous support and our way of showing them our care and concern. With this handbook, we also hope to achieve our objective of assisting our valued customers make the most informed decisions when selecting our tiles for their homes or premises.